THIS VACANCY IS FOR OUR SURREY BRANCH

SUMMARY OF JOB: 

• To provide hands-on care and support to service users in their own homes 
• To assist service users in maintaining their independence and quality of life 
• To ensure care is delivered in accordance with care plans 
• To work flexibly across shifts to meet service user needs 
• To always provide compassionate care that respects dignity 

MAIN DUTIES AND RESPONSIBILITIES OF THE POST: 

• To deliver person-centred care to service users with compassion and respect 
• To assist with personal care tasks including washing, dressing, and toileting 
• To support with medication administration under supervision 
• To complete accurate care documentation including daily care notes 
• To identify and report any changes in service users' health 
• To ensure compliance with safeguarding procedures 
• To maintain service users' homes in a clean and tidy condition 
• To provide companionship and emotional support 
• To assist with meal preparation and shopping tasks 
• To use mobile technology for care recording and shift management 

COMMUNICATION AND ENGAGEMENT 

• To build positive relationships with service users and families 
• To communicate effectively with the care team 
• To report any issues or concerns promptly 
• To attend team meetings when required 
• To participate in training and development activities 
• To maintain professional boundaries at all times 
• To listen to and respect service users' wishes 

CONTINUOUS PERSONAL DEVELOPMENT (CPD) 

• To complete mandatory training including safeguarding and infection control 
• To work towards Care Certificate qualification 
• To participate in regular supervision and competency assessments 
• To engage with learning opportunities 
• To maintain up-to-date knowledge of care practices 

HUMAN RESOURCES 

• To maintain confidentiality regarding service user information 
• To work within agreed hours and shift patterns 
• To report sickness and absence according to policy 
• To wear appropriate PPE and follow infection control guidelines 
• To maintain a current DBS certificate 
• To manage own time effectively between service user visits 

Scope of Job Description:

This job description reflects the immediate requirements and responsibilities of the post. It is not an exhaustive list of the duties but provides an induction of the work undertaken which may vary in detail in the light of changing demands and priorities of service users and or delivery. Substantial changes to the job description will be carried out in consultation with the post holder.

We are looking for a dedicated and caring individual who embodies the values that make exceptional healthcare possible. The ideal candidate will bring: 

Caring and Professional Approach: 

• A compassionate and empathetic nature with genuine concern for others' well being 
• Patience and understanding when working with individuals who may be vulnerable or distressed 
• A non-judgemental attitude that respects the dignity and individuality of every person 
• The physical capability to carry out essential care tasks safely and effectively 

Reliability and Adaptability: 

• Excellent reliability and punctuality - our clients depend on consistent, timely care 
• Flexibility to work varied shift patterns as service needs require 
• Resilience and adaptability to handle changing situations and unexpected challenges 
• A professional approach that maintains high standards even under pressure 

Team Collaboration and Communication: 

• Strong interpersonal skills that enable you to build positive relationships with clients, families, and colleagues 
• A collaborative team player who contributes positively to our supportive work environment 
• Respectful communication style that demonstrates cultural sensitivity and exclusivity 
• The ability to work both independently and as part of a multidisciplinary team 

If you are someone who finds fulfilment in making a real difference to people's lives and possess these personal qualities, we would love to hear from you.

WORKING FOR WHITEHILLS CARE    

Equal Opportunities  

Whitehills Care Ltd affords its employees equal opportunities in employment, training and development irrespective of sex, sexual orientation, gender reassignment, disability, marital/parental status, race, colour, nationality, ethnic origin, religion, hours of work, political beliefs, trade union membership or age.  

Whitehills Care Ltd has an Equal Opportunities Policy and all employees are expected to be aware of and adhere to the provisions of this policy and to carry out their duties and responsibilities in accordance with this policy.

Security Clearance: 

• You must be able to obtain an Enhanced Disclosure and Barring Service (DBS) clearance to a satisfactory standard. This is essential due to the nature of working with vulnerable individuals. 

Transport and Mobility: 

• Full UK driving licence and access to your own vehicle 
• Valid business car insurance (required when using personal vehicle for work purposes) 
• Reliable transport to travel between service users' homes across our catchment area 
• Ability to commute to various locations as part of your daily duties 

Working Pattern Flexibility: 

• Willingness and availability to work weekend shifts as part of our seven-day service provision 

Please note: These requirements are essential for this role. Successful candidates will need to provide evidence of meeting these criteria before commencement of employment. We can provide guidance on obtaining business insurance and will support you through the DBS application process.