Healthcare Support Worker

This vacancy covers Surrey, in the South East of England. Purpose of the role - Provide hands-on care and support to people in their own homes - Help people maintain their independence and quality of life - Deliver care in accordance with the care plan - Work flexibly across shifts to meet people's needs - Provide care that respects dignity at all times Main duties - Deliver person-centred care with compassion and respect - Assist with personal care including washing, dressing and toileting - Support the administration of medication under supervision - Complete accurate care documentation, including daily care notes - Identify and report any change in a person's health - Follow safeguarding procedures - Help keep the person's home clean and tidy - Provide companionship and emotional support - Assist with meal preparation and shopping - Use the mobile app for care recording and shift management Communication - Build positive relationships with the people we support and their families - Communicate effectively with the care team, and report concerns promptly - Attend team meetings and take part in training when required - Maintain professional boundaries at all times - Listen to and respect the wishes of the person you are supporting Continuing development - Complete mandatory training, including safeguarding and infection control - Work towards the Care Certificate - Take part in regular supervision and competency assessment - Keep your knowledge of care practice up to date Conduct and employment - Maintain confidentiality about the people we support - Work within agreed hours and shift patterns, and report absence according to policy - Wear appropriate personal protective equipment and follow infection control guidance - Maintain a current DBS certificate - Manage your own time between visits This job description reflects the immediate requirements of the post. It is not an exhaustive list of duties, and the detail may vary as the needs of the people we support change. Any substantial change will be made in consultation with the post holder.