Our Vision
To empower individuals to live independently in their own homes through the provision of person centred care.
Our Mission
To empower individuals to live independently in their own homes through the provision of person centred care.
Our Values
At Whitehills Care we build trust through honesty, transparency, strong, competent workforce and consistently delivering high quality care to our service users. We take pride in building care packages that are risk assessed to provide quality and safe care whilst focusing and promoting individual needs and choices. We build partnerships with other health and social care providers to enable us to give our service users the best care that they deserve.
- Our care workers are qualified to a minimum of the Regulated Qualification Framework (ROF) Level 2 Diploma in Health and Social Care.
- We value continuous training of our employees in order for us to better meet the needs of our service users.
- We continually review and support our staff with any additional Continuous Professional Development (CPD) training to ensure that their skills and qualifications are up to date.
- We have rigorous recruitment procedures in place and carry out relevant checks as regulated by CQC on applicants to ensure we safeguard our service users
Dignity and Respect
We acknowledge and deeply honour the intrinsic value and dignity of every individual. We hold utmost respect for your autonomy, recognising that your choices, preferences, cultural background, beliefs, and opinions are pivotal aspects guiding our approach to care delivery.
At Whitehills Care we are committed to delivering high quality, person centred care. In our relentless pursuit for excellency we are driven by a genuine desire to go above and beyond, to continuously improve, and to strive for perfection. Some of our focus areas include:
- Commitment to Patient Safety
- Continuous Quality Improvement
- Commitment to Learning and Development
- Passion and Enthusiasm
- Person-Centred Care
- Empathy and Compassion
- Dignity and Respect
- Team Collaboration
- Staff Development
- Learning from Incidents
Person-centred Care
You are at the forefront of decision making when it comes to planning your care. We focus on your unique qualities, preferences, values, and needs and work together to develop your individual care plan. Our model for care planning is that of collaborative decision making, continuous evaluation and adjustment.
